About TokenSurf

We test the customer your AI agent creates.

TokenSurf poses as real customers, runs conversations against your AI agent, and shows you where the experience breaks. Every important finding includes the transcript.

How we work

Tests written for your business

We turn your journeys, policies, brand voice, values, and risks into customer scenarios.

Founder reviewed findings

Cem Bas reviews the evidence, removes noise, and explains what leadership should address first.

No production transcripts required

Testing uses authorized synthetic customers. You do not need to send us real customer conversations.

Evidence your team can verify

Reports include scores, failure counts, recommended work, and the transcript behind each finding.

Start with an audit

Send your chatbot URL and the customer journeys that matter most. We will scope the scenarios and tell you what the first review should cover.